Hard Services Courses

Programs that focus on developing the technical skills and knowledge required to maintain, operate, and manage the physical infrastructure and equipment of any facility to ensure safety, efficiency, and reliability of the operations.​
01.
Maintenance Skill

This course trains technicians to inspect, troubleshoot, and maintain building systems following industry safety standards.

 
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02.
Types of Maintenance & Its Application

This course teaches maintenance strategies to boost equipment reliability, reduce downtime, and optimize operations.

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03.
Electrical Fundamentals

This course teaches core electrical principles, component handling, and system safety for facility operations.

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04.
Electrical Safety at the Workplace & Work Preparation

This course teaches electrical hazard recognition and safety procedures to prevent workplace injuries.

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05.
Low Voltage Electrical Systems & Low-Voltage Breakers

This course covers low-voltage distribution, circuit breaker operation, and electrical fault protection for facility maintenance.

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06.
Electrical Circuit and Wiring Practice

This course teaches basic electrical circuits, wiring, and connections for residential and commercial systems.

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07.
Induction Motor and Motor Control Center

This course covers induction motor principles, Motor Control Centers, and industrial equipment applications.

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08.
Lighting Control System

This course covers lighting control systems, sensors, dimmers, troubleshooting, and energy-efficient installation practices.

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09.
Electrical Automation

This course covers electrical automation, control components, circuits, and industrial system troubleshooting.

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10.
Electrical Wiring Regulation & Standard

This course teaches wiring regulations, earthing, protection requirements, and safe installation standards.

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11.
Portable Appliance Testing

This course teaches PAT testing, visual inspections, electrical testing, and safety documentation compliance.

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12.
Electrical Measuring Tools

This course teaches the safe use of electrical measuring tools to inspect systems and troubleshoot faults.

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13.
HVAC Systems, Thermal Comfort, and Diagnostics

This course teaches HVAC basics, thermal comfort maintenance, and diagnostic techniques for building operations.

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14.
Chilled Water Systems

This course teaches chilled water system operation, monitoring, and troubleshooting for safe HVAC maintenance.

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15.
Refrigeration Cycle and DX Systems ​

This course teaches refrigeration cycles, DX system operation, and HVAC troubleshooting for efficient maintenance.

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16.
Fan Coil Units (FCUs), AHUs, and FAHUs

This course teaches FCU, AHU, and FAHU operation, airflow management, inspection, and troubleshooting.

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17.
Ventilation and Exhaust Systems

This course covers ventilation operation, airflow, inspection, and troubleshooting to ensure proper air quality.

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18.
HVAC Automation and Controls

This course covers HVAC automation controls, system monitoring, energy management, and basic operational troubleshooting.

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19.
Plumbing Systems – Basics

This course covers plumbing fundamentals, water supply and drainage, inspection, and basic system maintenance.

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20.
Sanitary Fixtures and Appliances

This course covers sanitary fixture installation, maintenance, inspection, and troubleshooting for efficient water use.

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21.
Drainage Systems

This course covers drainage system operations, wastewater flow, inspection procedures, and basic sanitation troubleshooting.

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22.
Water Transfer, Booster Pump, Circulation, and Filtration Pump

This course covers water transfer, booster, and filtration pumps, focus on maintenance, inspection, and troubleshooting.

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23.
MST Training Program

This program builds cross-disciplinary skills across electrical, HVAC, plumbing, BMS, civil systems, and leadership.

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24.
MEP Training Program

This course provides fundamental knowledge of electrical, HVAC, and plumbing systems for routine maintenance and safety.

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Maintenance Skill

Course Overview

This course is designed to equip employees with the technical knowledge, practical skills, and safety awareness required to effectively maintain building systems and equipment. The program focuses on improving the ability to perform inspection, troubleshooting, preventive maintenance, and corrective repairs while maintaining high safety and operational standards. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the fundamentals of maintenance practices

▪ Perform basic troubleshooting and fault diagnosis

▪ Carry out preventive and corrective maintenance tasks

▪ Use tools, equipment, and maintenance documentation correctly

▪ Follow safety procedures and compliance standards

▪ Maintain equipment reliability and extend asset life

Types of Maintenance & Its Application

Course Overview

This course provides participants with a clear understanding of the different maintenance strategies used in facilities and asset management. The training explains how each maintenance type is applied to improve equipment reliability, reduce downtime, extend asset life, and optimize operational efficiency.

Learning Objectives

By the end of this course, participants will be able to:

▪ Identify the different types of maintenance strategies

▪ Understand when and where each maintenance type should be applied

▪ Recognize the benefits and limitations of each approach

▪ Improve equipment reliability through proper maintenance planning

▪ Support effective asset management and operational performance

Electrical Fundamentals

Course Overview

This course is focused on equipping participants with the essential knowledge and practical skills needed to understand fundamental electrical principles and work safely with electrical systems in maintenance and facility operations understanding of how electricity works, including key concepts such as voltage, current, resistance, and power. The course also introduces common electrical components, tools, and systems encountered in real-world environments.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand basic electrical principles, including voltage, current, resistance, and electrical power

▪ Explain the relationship between voltage, current, and resistance

▪ Recognize different types of electrical circuits, including series and parallel circuits

▪ Read and interpret basic electrical diagrams and symbols used in electrical systems

▪ Apply electrical safety practices, including hazard awareness, safe isolation, and proper use of Personal Protective Equipment (PPE)

▪ Perform basic electrical troubleshooting techniques to identify simple electrical faults and system issues

Electrical Safety at the Workplace & Work Preparation

Course Overview

This course is designed to provide employees with the knowledge and awareness required to work safely around electrical systems and equipment. The course emphasizes identifying electrical hazards, applying proper safety procedures, and preparing effectively before performing electrical work to prevent accidents and injuries.

Learning Objectives

By the end of this course, participants will be able to:

▪ Recognize common electrical hazards in the workplace

▪ Understand the importance of electrical safety regulations and procedures

▪ Apply safe work practices when working with or near electrical systems

▪ Use appropriate Personal Protective Equipment (PPE)

▪ Follow proper work preparation procedures before starting electrical tasks

▪ Respond appropriately to electrical emergencies

Low Voltage Electrical Systems & Low-Voltage Breakers

Course Overview

This course introduces the basics of low voltage (LV) electrical systems and low-voltage circuit breakers used in residential, commercial, and industrial power distribution. It covers fundamental electrical distribution concepts, main system components, common types of circuit breakers such as MCB, MCCB, ACB, and RCD, and basic electrical protection against faults like overloads and short circuits.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic concepts and structure of low-voltage electrical distribution systems

▪ Identify the main components of LV systems, including switchboards, distribution panels, cables, and protective devices

▪ Explain the working principles and functions of low-voltage circuit breakers

▪ Differentiate between various types of breakers such as MCB, MCCB, ACB, and RCD and
understand their applications

▪ Recognize common electrical faults and understand how protection devices respond to them

▪ Select appropriate circuit breakers based on system requirements and ratings

▪ Apply proper installation and wiring practices for LV breakers and panels

Electrical Circuit and Wiring Practice

Course Overview

This course introduces the fundamentals of electrical circuits and wiring practices used in residential and basic commercial installations. It covers essential electrical concepts such as voltage, current, resistance, and circuit types, along with the principles of electrical wiring and connections. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of electrical circuits

▪ Identify common electrical wiring components and tools

▪ Recognize different types of electrical cables and wiring systems

▪ Perform basic electrical circuit connections and wiring tasks

▪ Install and connect switches, sockets, and simple electrical devices

▪ Apply proper wiring methods and installation techniques

▪ Carry out basic testing and troubleshooting of electrical circuits

▪ Follow safe working practices and electrical safety standards during electrical work.

Induction Motor and Motor Control Center

Course Overview

This course introduces the fundamentals of induction motors and Motor Control Centers (MCC) used in industrial electrical systems. It covers the basic principles of motor operation, types of induction motors, and their applications in industrial equipment and machinery. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic concepts of electrical circuits

▪ Identify common wiring components, tools, and electrical materials

▪ Recognize different types of electrical cables and wiring systems

▪ Read and understand basic electrical wiring diagrams

▪ Perform simple electrical circuit connections and wiring tasks

▪ Install switches, sockets, and basic electrical devices

▪ Apply correct wiring methods and installation practices

▪ Conduct basic testing and troubleshooting of electrical circuits

Lighting Control System

Course Overview

This course introduces the fundamentals of lighting control systems used in residential, commercial, and industrial buildings. It covers basic lighting control principles, common system types, and key components such as switches, sensors, timers, and dimmers, along with basic installation, configuration, troubleshooting, and energy-efficient lighting practices.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of lighting control systems

▪ Identify common lighting control devices and components

▪ Explain the operation of switches, dimmers, timers, and sensors

▪ Understand manual and automatic lighting control methods

▪ Apply basic installation and wiring practices for lighting control systems

▪ Recognize energy-efficient lighting control techniques

▪ Perform basic testing and troubleshooting of lighting control circuits

▪ Follow safe working practices when installing or maintaining lighting systems

Electrical Automation

Course Overview

This course introduces the fundamentals of electrical automation systems used in industrial and commercial applications. It covers basic automation concepts, key control components such as sensors, relays, contactors, and controllers, as well as basic control circuits, installation, operation, troubleshooting, and safe working practices in automation systems. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic concepts and applications of electrical automation

▪ Identify common automation components such as sensors, relays, contactors, and controllers

▪ Explain the operation of basic automation and control circuits

▪ Read and understand simple automation wiring diagrams

▪ Perform basic wiring and installation of automation components

▪ Understand the role of programmable logic controllers (PLC) in automation systems

▪ Conduct basic testing and troubleshooting of automation systems

▪ Follow electrical safety practices when working with automation equipment

Electrical Wiring Regulation & Standard

Course Overview

This course introduces the fundamentals of electrical wiring regulations and standards used in electrical installations. It covers essential rules for the safe design, installation, inspection, and maintenance of wiring systems, including electrical codes, protection requirements, earthing systems, and safety practices to ensure compliant and safe electrical installations.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the importance of electrical wiring regulations and standards

▪ Identify the main electrical codes and standards used in wiring installations

▪ Apply basic wiring rules for safe electrical installation

▪ Understand earthing, bonding, and protection requirements

▪ Recognize safe cable selection and installation practices

▪ Interpret basic electrical wiring standards and guidelines

▪ Ensure electrical installations comply with safety regulations

▪ Follow safe working practices according to electrical standards

Portable Appliance Testing

Course Overview

This course is designed to equip employees with the technical knowledge, practical skills, and safety awareness required to effectively carry out Portable Appliance Testing (PAT) on electrical equipment. The program focuses on identifying electrical hazards, performing visual inspections and electrical tests, and maintaining proper documentation while ensuring compliance with workplace safety regulations.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand basic electrical safety principles

▪ Identify hazards in portable electrical appliances

▪ Perform visual inspections and electrical safety tests

▪ Use PAT testing instruments correctly

▪ Interpret test results and determine pass/fail criteria

▪ Label tested equipment and maintain proper documentation

▪ Understand workplace safety responsibilities and regulations

Electrical Measuring Tools

Course Overview

This course provides employees with the knowledge, practical skills, and safety awareness required to effectively use electrical measuring tools for maintenance and troubleshooting. It focuses on measuring electrical parameters, inspecting systems, and identifying faults while maintaining safe and reliable operations.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand basic electrical measurement principles

▪ Identify and safely use common electrical measuring tools

▪ Measure voltage, current, resistance, and continuity

▪ Perform basic electrical testing and troubleshooting

▪ Interpret measurement readings accurately

▪ Follow safe working practices when using electrical test instruments

HVAC Systems, Thermal Comfort, and Diagnostics

Course Overview

This course is designed to equip employees with the technical knowledge, practical skills, and safety awareness required to understand HVAC systems, maintain indoor thermal comfort, and perform basic diagnostics. The program focuses on system operation, identifying performance issues, and applying troubleshooting techniques while maintaining safe and efficient building operations. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of HVAC systems

▪ Explain the concept of thermal comfort and indoor air quality

▪ Identify key components of HVAC systems and their functions

▪ Perform basic inspection and diagnostic procedures

▪ Recognize common HVAC faults and performance issues

▪ Apply basic troubleshooting techniques for system maintenance

▪ Follow safe work practices when working with HVAC equipment

Chilled Water Systems

Course Overview

This course is designed to equip employees with the technical knowledge and practical skills required to understand the operation and maintenance of chilled water systems used in HVAC applications. The program focuses on system components, chilled water circulation, system monitoring, and basic troubleshooting while maintaining safe and efficient operations.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of chilled water systems

▪ Identify key components such as chillers, pumps, cooling towers, and air handling units

▪ Explain chilled water flow and system operation

▪ Perform basic inspection and monitoring of system performance

▪ Identify common faults and maintenance requirements

▪ Apply basic troubleshooting techniques

▪ Follow safe working practices when operating and maintaining chilled water systems

Refrigeration Cycle and DX Systems

Course Overview

This course is designed to equip employees with the technical knowledge and practical skills required to understand the refrigeration cycle and the operation of Direct Expansion (DX) systems. The program focuses on system components, operating principles, and basic troubleshooting while maintaining safe and efficient HVAC operations. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of the refrigeration cycle

▪ Identify the main components of DX refrigeration systems

▪ Explain the functions of compressors, condensers, expansion devices, and evaporators

▪ Understand refrigerant flow and system operation

▪ Perform basic inspection and troubleshooting of refrigeration systems

▪ Recognize common faults and maintenance requirements

▪ Follow safe working practices when handling refrigeration equipment

Fan Coil Units (FCUs), AHUs, and FAHUs

Course Overview

This course is designed to equip employees with the technical knowledge and practical skills required to understand the operation and maintenance of Fan Coil Units (FCUs), Air Handling Units (AHUs), and Fresh Air Handling Units (FAHUs) used in HVAC systems. The program focuses on system components, airflow management, routine inspection, and basic troubleshooting to ensure efficient indoor air distribution and system performance. 

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic functions of FCUs, AHUs, and FAHUs in HVAC systems

▪ Identify key components such as fans, filters, coils, dampers, and control systems

▪ Explain airflow, cooling processes, and fresh air ventilation principles

▪ Perform routine inspection and basic maintenance tasks

▪ Identify common faults and operational issues

▪ Apply basic troubleshooting techniques for HVAC air distribution systems

▪ Follow safe working practices when operating and maintaining HVAC equipment

Ventilation and Exhaust Systems

Course Overview

This course is designed to equip employees with the technical knowledge and practical skills required to understand the operation and maintenance of ventilation and exhaust systems in buildings and facilities. The program focuses on airflow principles, system components, inspection procedures, and basic troubleshooting to ensure proper air circulation, indoor air quality, and safe operation.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of ventilation and exhaust systems

▪ Identify key components such as fans, ducts, dampers, and filters

▪ Explain airflow movement and ventilation requirements

▪ Perform basic inspection and routine maintenance

▪ Identify common faults and airflow issues

▪ Apply basic troubleshooting techniques

▪ Follow safe working practices when operating and maintaining ventilation and exhaust systems

HVAC Automation and Controls

Course Overview

This course is designed to equip employees with the technical knowledge and practical skills required to understand HVAC automation and control systems used in modern buildings. The program focuses on control components, system monitoring, and basic troubleshooting to ensure efficient HVAC operation and energy management.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of HVAC automation and control systems

▪ Identify key control components such as sensors, actuators, thermostats, and controllers

▪ Explain how automation improves HVAC performance and energy efficiency

▪ Monitor and interpret system control signals and settings

▪ Identify common control system faults and operational issues

▪ Apply basic troubleshooting techniques for HVAC control systems

▪ Follow safe working practices when handling automated HVAC equipment

Plumbing Systems – Basics

Course Overview

This course is designed to equip employees with the fundamental knowledge and practical skills required to understand basic plumbing systems used in buildings and facilities. The program focuses on plumbing components, water supply and drainage systems, inspection procedures, and basic maintenance while ensuring safe and efficient operation.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of plumbing systems

▪ Identify key components such as pipes, valves, fittings, and fixtures

▪ Explain water supply and drainage system operations

▪ Perform basic inspection and routine maintenance tasks

▪ Identify common plumbing faults and leaks

▪ Apply basic troubleshooting techniques

▪ Follow safe working practices when performing plumbing tasks

Sanitary Fixtures And Appliances

Course Overview

This course is designed to equip employees with the fundamental knowledge and practical skills required to understand the installation, operation, and maintenance of sanitary fixtures and appliances used in building plumbing systems. The program focuses on system components, inspection procedures, and basic troubleshooting to ensure proper sanitation and efficient water use.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic functions of sanitary fixtures and appliances

▪ Identify common fixtures such as sinks, toilets, urinals, showers, and wash basins

▪ Explain water supply and drainage connections for sanitary fixtures

▪ Perform basic inspection and routine maintenance

▪ Identify common faults such as leaks, blockages, and faulty fittings

▪ Apply basic troubleshooting techniques

▪ Follow safe and hygienic working practices when maintaining sanitary fixtures

Drainage Systems

Course Overview

This course is designed to equip employees with the fundamental knowledge and practical skills required to understand the operation and maintenance of drainage systems in buildings and facilities. The program focuses on system components, wastewater flow, inspection procedures, and basic troubleshooting to ensure proper drainage and sanitation.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of building drainage systems

▪ Identify key components such as pipes, traps, vents, and manholes

▪ Explain wastewater flow and drainage system operation

▪ Perform basic inspection and routine maintenance tasks

▪ Identify common drainage issues such as blockages and leaks

▪ Apply basic troubleshooting techniques

▪ Follow safe working practices when maintaining drainage systems

Water Transfer, Booster Pump, Circulation, and Filtration Pump

Course Overview

This course is designed to equip employees with the technical knowledge and practical skills required to understand the operation and maintenance of water transfer, booster, circulation, and filtration pump systems used in building services. The program focuses on pump components, system operation, inspection procedures, and basic troubleshooting to ensure reliable water supply and efficient system performance.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the basic principles of water pumping systems

▪ Identify different types of pumps used for water transfer, boosting, circulation, and filtration

▪ Explain the functions of key components such as pumps, motors, valves, and control systems

▪ Perform basic inspection and routine maintenance tasks

▪ Identify common pump faults and operational issues

▪ Apply basic troubleshooting techniques

▪ Follow safe working practices when operating and maintaining pump systems

MST Training Program

Course Overview

The MST Training Program is designed to develop advanced level technical staff with integrated, cross-disciplinary expertise in electrical, HVAC, plumbing, Building Management Systems (BMS), and basic civil systems. This program goes beyond technical knowledge by combining hands-on skills with essential soft skills, enabling participants to effectively manage, troubleshoot, and optimize facility operations.

Learning Objectives

By the end of this course, participants will be able to:

▪ Electrical: Operate, maintain, and troubleshoot electrical systems and equipment safely and efficiently

▪ HVAC: Operate and maintain HVAC systems, including DX units, chilled water systems, and ventilation

▪ Plumbing: Handle water supply, drainage, and pumping systems, including fixtures, fittings, and valves

▪ Basic BMS: Understand and operate basic Building Management Systems for monitoring of building services

▪ Basic Civil: Acquire fundamental civil maintenance skills for supporting building operations

MEP Training Program

Course Overview

To provide technical staff with fundamental knowledge and practical awareness of electrical, HVAC, and plumbing systems, enabling them to perform basic operations, routine maintenance tasks, and safe work practices in building services.

Learning Objectives

By the end of this course, participants will be able to:

▪ Understand the fundamentals of Mechanical, Electrical, and Plumbing (MEP) systems in buildings

▪ Identify key components and functions of HVAC, electrical, and plumbing systems

▪ Perform basic inspection, operation, and maintenance of MEP equipment

▪ Recognize common system faults and apply basic troubleshooting techniques

▪ Ensure safe working practices when handling MEP systems and equipment

▪ Support efficient operation and reliability of building services systems

▪ Follow relevant safety standards and operational procedures in MEP maintenance